Privacy Policy

Last updated: February 21, 2026

MWH Studios ("we", "us", "our") operates the Petory mobile application and petory.app website (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

1. Information We Collect

Account Information: When you create an account, we collect your email address and display name. If you sign in with Apple or Google, we receive only the information you authorize those providers to share (typically email and name).

Pet Data: Information you enter about your pets, including names, breeds, health records, routines, walk logs, and notes. This data is stored locally on your device. Premium users' data is also stored on our servers for cloud sync.

Usage Data: We collect anonymous analytics to improve the app, including app version, device type, and feature usage patterns. We do not track your location outside of active walk tracking sessions that you explicitly start.

Location Data: Only collected during active walk tracking sessions that you explicitly start. Location data is stored locally on your device. For Premium users, location data is also synced to our servers.

Waitlist Data: If you join our waitlist, we collect your email address.

2. How We Use Your Information

• To provide and maintain the Service
• To sync your data across devices (Premium users only)
• To send you important service updates and security notifications
• To process your subscription payments (via Apple App Store or Google Play)
• To improve the Service through anonymous analytics
• To respond to your support requests

We do not sell, rent, or share your personal information with third parties for marketing purposes.

3. Data Storage and Security

Local-first architecture: Your data is primarily stored on your device using encrypted local storage. Authentication tokens are stored using platform-native secure storage (iOS Keychain / Android EncryptedSharedPreferences).

Cloud sync (Premium): Premium users' data is transmitted over TLS encryption and stored in our Supabase-hosted PostgreSQL database with row-level security policies. Servers are located in the EU.

We implement industry-standard security measures including encryption at rest, encryption in transit, and access controls. However, no method of electronic storage is 100% secure.

4. Data Retention

Your locally stored data remains on your device until you delete it or uninstall the app. Cloud-synced data is retained as long as your account is active. If you delete your account, we will delete your data from our servers within 30 days. Waitlist emails are retained until the Service launches, after which they are deleted unless you create an account.

5. Third-Party Services

We use the following third-party services:

• Supabase — Authentication and cloud database (EU servers)
• Sentry — Error monitoring and crash reporting (anonymous)
• Expo — App updates and push notifications
• Apple App Store / Google Play — Subscription payment processing
• Resend — Transactional email delivery

Each third-party service has its own privacy policy governing its use of your data.

6. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Delete your account and all associated data
• Export your data (via vet report PDF generation)
• Withdraw consent for optional data processing
• Lodge a complaint with a data protection authority

To exercise these rights, contact us at privacy@petory.app.

7. Children's Privacy

Petory is not directed at children under 13. We do not knowingly collect personal information from children under 13. If we discover that a child under 13 has provided us with personal information, we will delete it immediately.

8. Cookies

Our website uses only essential cookies (theme preference). We do not use tracking cookies or third-party advertising cookies.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Continued use of the Service after changes constitutes acceptance.

10. Contact Us

If you have questions about this Privacy Policy, contact us at:

MWH Studios
Email: privacy@petory.app